Responsible Disclosure Statement

Above all else, Ë¿¹Ï¶ÌÊÓƵ is committed to the care and improvement of human life. Part of that mission is to protect our members, workforce, systems, and facilities.

If you believe you’re aware of a potential security vulnerability, please let us know by emailing our Information Security team directly at Information.Security@caresource.com. We also maintain an ethics line (1-844-784-9583​) to receive concerns about a violation of our standards of conduct or policies and procedures.

Please review the following prior to submitting:

  • We ask that you work with us to diagnose and correct a vulnerability prior to publically disclosing it to ensure the safety and well-being of our members and systems.
  • We ask that you refrain from including sensitive information in any submission to us, e.g. member identifying information.
  • We ask that you not perform vulnerability or similar testing on products that are actively in use for public safety reasons.
  • We ask that you not take advantage of any vulnerability you have discovered.

Notice: In the event you share information with us, you agree that the information you submit will be considered non-proprietary and non-confidential, and that we may use such information in any manner, without restriction. Furthermore, you agree that submitting information does not create any rights for you or any obligation for us.