Renew Your Benefits

Renew Your 丝瓜短视频 Benefits

Keep your address up to date.

Don’t miss important updates about your benefits. Contact your if you have a new address.

We love that you are a member of 丝瓜短视频 MyCare Ohio! You may need to renew your Medicaid coverage soon. Without Medicaid coverage, you will no longer be eligible for 丝瓜短视频 MyCare Ohio.

If you need to renew, you will get a letter or packet in the mail from your County Department of Job and Family Services (CDJFS) about your Medicaid eligibility. Respond to any mail you get from CDJFS as soon as you can. 

Renew in one of these ways:

  • By Phone: Call the Medicaid Hotline at 1-800-324-8680 (TTY: 1-800-292-3572). You can call Monday through Friday, 7 a.m. to 8 p.m. or Saturday 8 a.m. to 5 p.m.
  • Online: Go to if you have an online account. Log in and click Renew My Benefits.
  • By Mail: Fill out the renewal form and mail it back right away to your local county JFS office. .
  • In Person: Visit your county JFS office. Their staff can help you renew. .

We want you to be ready to renew!

Check out our storybook (Spanish). You can find helpful hints, tips, and tricks to make sure you are ready to renew.

Transportation Options

You can get a ride to your renewal appointments. Schedule a Ride:

  • Call 丝瓜短视频 MyCare Ohio at 1-855-475-3163 (TTY: 1-833-711-4711 or 711), 8 a.m. – 8 p.m., Monday – Friday.
  • Call at least two business days in advance.

Note: In addition to the transportation assistance 丝瓜短视频 MyCare Ohio provides, you can still get help with transportation for certain services through the Non-Emergency Transportation (NET) program. Call your local County Department of Job and Family Services for questions or assistance with NET services.

Member Services: 1-855-475-3163 (TTY: 1-833-711-4711 or 711), 8 a.m. – 8 p.m., Monday – Friday